Privacy policy

PRIVACY POLICY

Effective Date: 10/10/2026
Last Updated: 10/10/2026

RRA6 respects your privacy and is committed to protecting the personal information you provide through our website, https://RRA6.com.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website and services.

1. ABOUT RRA6

  • Brand / Business Name: RRA6
  • Address: 13, Gadhpur Shopping Center, Kathodara, Kamrej, Surat, Gujarat, India.
  • Website: https://RRA6.com
  • Support Email: vandbrothers2026@gmail.com
  • WhatsApp: +91 87586 59000

2. INFORMATION WE MAY COLLECT

When you visit our website, create an order, make a purchase, or contact us, we may collect the following information, as applicable:

  • Personal information: Name, mobile number, and email address.
  • Billing and delivery information: Billing address, shipping address, and delivery instructions.
  • Order information: Products purchased, order history, order status, and related transaction details.
  • Payment information: Payment status, transaction references, and other information provided by authorized payment service providers.
  • Customer support information: Messages, complaints, feedback, and other communications you send to us.
  • Technical information: IP address, browser type, device information, operating system, website usage data, cookies, and similar technologies.

We collect information that is reasonably necessary to operate our business, provide our services, and comply with applicable laws.

3. HOW WE USE YOUR INFORMATION

RRA6 may use your information for the following purposes:

  • To receive, confirm, process, and deliver your orders.
  • To facilitate payments, refunds, cancellations, and replacements.
  • To provide customer support and respond to inquiries.
  • To send order confirmations, shipping notifications, and delivery updates.
  • To handle complaints and resolve disputes.
  • To detect and prevent fraud, unauthorized transactions, and misuse of our website.
  • To maintain, secure, and improve our website and customer experience.
  • To send promotional offers, product updates, and marketing communications where permitted by law and applicable consent requirements.
  • To maintain business records and comply with tax, accounting, legal, and regulatory obligations.

4. PAYMENT INFORMATION

Payments made through RRA6.com may be processed by authorized third-party payment gateways or payment service providers.

RRA6 generally does not receive or store complete card credentials, such as full card numbers, CVV codes, banking passwords, or OTPs, when these are handled directly by the payment provider.

Payment providers may process your information in accordance with their own privacy policies and security practices.

Important: Never share your OTP, PIN, banking password, or other confidential payment credentials with anyone claiming to represent RRA6.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Ensure the website functions properly.
  • Remember preferences and improve website usability.
  • Understand website traffic and usage patterns.
  • Improve website performance and security.
  • Support relevant services and marketing activities, where applicable.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. SHARING OF PERSONAL INFORMATION

RRA6 does not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment gateways and payment processors.
  • Courier, shipping, and logistics companies.
  • Website hosting and technology providers.
  • Analytics and website performance service providers.
  • Email, SMS, and WhatsApp communication service providers.
  • Fraud prevention, cybersecurity, and technical support providers.
  • Professional advisers, regulators, courts, or government authorities where required or permitted by law.

We aim to share only the information reasonably necessary for the relevant purpose. Service providers may process information according to their contractual obligations and applicable privacy requirements.

7. DATA SECURITY

RRA6 takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should take appropriate precautions to protect their devices, accounts, and personal information.

8. DATA RETENTION

RRA6 retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Order processing and customer service.
  • Accounting, taxation, and business recordkeeping.
  • Legal and regulatory compliance.
  • Fraud prevention and security.
  • Handling complaints, disputes, and claims.

Information may be deleted, anonymized, or securely disposed of when it is no longer required, subject to applicable legal retention obligations.

9. MARKETING COMMUNICATIONS

Where permitted by applicable law and any required consent, RRA6 may send promotional communications about products, offers, discounts, and updates through email, SMS, WhatsApp, or other available channels.

You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication, where available, or by contacting us at vandbrothers2026@gmail.com.

Opting out of marketing communications will not necessarily stop essential transactional messages, such as order confirmations, payment updates, or delivery notifications.

10. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to personal information concerning you.
  • Request correction or updating of inaccurate information.
  • Withdraw consent where processing is based on consent.
  • Request erasure of personal information where legally applicable.
  • Raise a privacy-related concern or grievance.
  • Exercise any other rights available under applicable data protection laws.

To submit a privacy request, contact us at vandbrothers2026@gmail.com.

We may request reasonable information to verify your identity before processing a request. Some information may need to be retained where required by law or for legitimate legal and business purposes.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or use external services for payments, communications, analytics, or delivery.

RRA6 is not responsible for the privacy practices of independent third-party websites or services. We encourage you to review their privacy policies before sharing information with them.

12. CHILDREN'S PRIVACY

RRA6 does not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us so that we can review the matter and take appropriate action as required by law.

13. CHANGES TO THIS PRIVACY POLICY

RRA6 may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable laws.

The updated version will be published on https://RRA6.com with a revised “Last Updated” date.

We encourage customers to review this page periodically.

14. CONTACT US

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: RRA6
Address: 13, Gadhpur Shopping Center, Kathodara, Kamrej, Surat, Gujarat, India.
Support / Privacy Email: vandbrothers2026@gmail.com
WhatsApp: +91 87586 59000
Website: https://RRA6.com

By using RRA6.com, you acknowledge that you have had the opportunity to read this Privacy Policy. Any consent required for specific data-processing activities will be obtained separately where applicable.